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Charge 3 display corrupted

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‎06-07-2020 04:46 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-07-2020 04:46 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

Hello, I've seen various conversations about this issue but none of the solutions I've read about has worked for me. My Charge 3 is about 15 months old - so I guess out of warranty. Should I be replacing it after only 15 months? Additionally, my wristband has broken twice and I glued it back together which gave me another 4 weeks. Is this usual? Any advice much appreciated.

Thanks.

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‎09-06-2020 10:16

‎09-06-2020 10:16

Welcome to the Community, @Curious60.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-06-2020 11:16

In response to AlejandraFitbit

‎09-06-2020 11:16

Thanks for getting back to me. I actually received a new fitbit as it was
still under warranty.
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