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Charge 3 display corrupted

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‎07-23-2020 10:26 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

‎07-23-2020 10:26 - last edited on ‎09-15-2020 13:17 by Fitbit Moderator

My beloved Charge 3 suddenly developed horizontal white stripes and a faded grey screen. Please can someone get in touch to help me resolve this. Trouble started 21 07 2020. I rely on my Charge 3 heavily so I’d like this resolved ASAP if possible. Currently buying a replacement isn’t an option for me 😞 

 

 

Moderator Edit: Clarified subject

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‎07-26-2020 10:18 - last edited on ‎05-13-2025 05:31 by Fitbit Moderator

‎07-26-2020 10:18 - last edited on ‎05-13-2025 05:31 by Fitbit Moderator

Welcome to the Community, @Rosievix.

Upon checking with our support team, I was told that a case was opened on your behalf. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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