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Charge 3 display corrupted

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‎07-31-2020 15:52 - last edited on ‎09-23-2020 11:17 by Moderator Alum

‎07-31-2020 15:52 - last edited on ‎09-23-2020 11:17 by Moderator Alum

My screen has got a couple of black lines across it but also had strange grey fading running vertically. I can see loads of posts about this but wonder if anyone with a Fitbit over 1 year old for this fixed? Mine is about 18 months old and I’ve tried the reset but nothing changes. I just recently got a replacement strap from Fitbit And the issue seems to have been since then. Thanks

 

 

Moderator Edit: Clarified subject

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‎09-23-2020 11:18 - last edited on ‎11-06-2025 09:09 by Fitbit Moderator

‎09-23-2020 11:18 - last edited on ‎11-06-2025 09:09 by Fitbit Moderator

Welcome to the Community, @GLP2020.

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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