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Charge 3 display getting dim

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‎05-17-2020 14:20 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-17-2020 14:20 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

My screen is really dim I’ve tried everything and nothing seems to work. It sucks because I wear a watch that I can’t tell time on when it’s daylight.Ant more suggestions on getting this fixed? I’ve tried resetting it and still non luck

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 09:40

‎08-13-2020 09:40

Welcome to the Community, @jjruth055.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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