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Charge 3 display is too dim

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‎07-22-2020 23:26 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-22-2020 23:26 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

My screen is now always too dim to see. I've tried restarting it and changing the brightness settings but this doesn't work. Any ideas please? 

 

 

Moderator edit: subject for clarity

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‎07-23-2020 18:21

‎07-23-2020 18:21

Welcome to the Fitbit Community, @Lcb23.

 

I am sorry to hear the screen on your device is too dim to see. Thanks for trying to resolve this by restarting the tracker and changing the brightness settings, I am here to help. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-23-2020 18:28

In response to LiliyaFitbit

‎07-23-2020 18:28

Thank you so much!
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‎07-23-2020 19:41

In response to Lcb23

‎07-23-2020 19:41

Hi @Lcb23, thank you for your reply.

 

Thank you for your feedback. Our Support team will do their best to help you, please keep an eye on your inbox. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

 

Keep on visiting the forums!

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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