help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 doesn't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-26-2022 21:44

‎05-26-2022 21:44

My Charge 3 has stopped working. When I connect it to the charger I get the smiley face that goes out, I no longer get the battery icon. The last time I tried to use it, it vibrated for nearly a minute, then I got the smiley face and then nothing. I've debated whether I want to try the Charge 5 or try another brand of Smartwatch. I'd hate to get the 5 and it not last,

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-30-2022 14:35

‎05-30-2022 14:35

Welcome to the Fitbit Community, @theolar.

 

I’m sorry to hear that you are having difficulties with your Fitbit Charge 3. Your time while dealing with this situation is highly appreciated.

 

Whether you haven't done so, please follow these troubleshooting steps to resolve charging issues.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes