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Charge 3 draining the battery quickly

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‎04-22-2021 11:36 - last edited on ‎05-03-2021 08:46 by Fitbit Moderator

‎04-22-2021 11:36 - last edited on ‎05-03-2021 08:46 by Fitbit Moderator

Same. My Fitbit 3 charges and the battery drains after about 30 minutes. It also feels very warm to touch. I called support, we had a very bad connection so I asked her if she would call me back and she said she would but she didn't.

 

 

Moderator edit: subject for clarity/label

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‎05-03-2021 08:50

‎05-03-2021 08:50

Hello @SLYK. Welcome to the community forums. 

 

I'm very sorry for the experience and thank you for taking the time to provide your feedback. Please note that our team is always working to enhance your experience and your feedback is a big part of that process.

 

On a side note, I'd like to let you know that if you don't have a case number with our Support Team, I recommend reaching out to them via chat and they will be able to help you with the inconveniences. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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