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Charge 3 interval training and display issues

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‎04-30-2020 11:08 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

‎04-30-2020 11:08 - last edited on ‎09-17-2020 11:03 by Fitbit Moderator

I'm having trouble with two facets of my Charge 3, and hope you can help.

 

The first is that the interval workout results displayed in the app seem to be flipped. I have a very simple set up of 3 minutes of exercise and 45 seconds of rest, repeated 4 times. The app shows rest and then move repeated 4 times instead!

 

The second is that the screen is now very dim. I've tried both auto and normal brightness and both are readable on overcast days, however they are unreadable on sunny days. That makes it hard to properly follow my interval workout.

 

 

Moderator Edit: Clarified subject

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‎07-16-2020 09:04 - last edited on ‎09-11-2025 06:26 by Fitbit Moderator

‎07-16-2020 09:04 - last edited on ‎09-11-2025 06:26 by Fitbit Moderator

Welcome to the Community, @g.linde.

Thanks for troubleshooting the interval training and display issues. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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