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Charge 3 is having difficulties to sync

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‎02-11-2021 18:43 - last edited on ‎02-12-2021 05:50 by Fitbit Moderator

‎02-11-2021 18:43 - last edited on ‎02-12-2021 05:50 by Fitbit Moderator

From the day I started, I have had trouble getting this Charge 3 to sync. I have updated the app and the watch. What now?

 

 

Moderator edit: subject for clarity 

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‎02-12-2021 05:48

‎02-12-2021 05:48

Hello @Oleger, welcome to the community forums! Thank you for the troubleshooting steps you've tried prior to posting! 

 

If you're encountering syncing inconveniences, I would suggest you to follow all the troubleshooting steps suggested in this help article: 

Why won't my Fitbit device sync?

 

In addition, please make sure that the device you use for the syncing process, meets the requirements for the Fitbit App. To see the requirements, please click here. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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