01-03-2020
09:07
- last edited on
09-28-2020
15:39
by
MatthewFitbit
01-03-2020
09:07
- last edited on
09-28-2020
15:39
by
MatthewFitbit
Since a couple of hours, my charge 3 is acting weird. It went on a black screen, it flickers with different menu options, it said it has a 1% charge, although it said 43% this morning. The work outs from earlier today went without a problem, but now this started to happen out of the blue. I use a huawei P20 Phone, but the app is doing fine.
I tried multiple restarts, logging it onto the laptop and normal charging, but nothing seems to help. It keeps fibrating frequently and doesn't seem to charge itself. The device is 6 months old and I got it to replace a different one that stoped working… Please help.
01-03-2020 13:06
01-03-2020 13:06
Contact Customer Support.