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Charge 3 is unresponsive

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‎06-16-2021 23:22 - last edited on ‎06-17-2021 04:09 by Fitbit Moderator

‎06-16-2021 23:22 - last edited on ‎06-17-2021 04:09 by Fitbit Moderator

Yesterday evening my charge 3 started randomly buzzing and flashing between screens. Tried to reset it but nothing worked. Came back to life for a few minutes then died again, screen completely blank, won’t sync, it buzzes if I press the sides and that’s it …. Is it a lost cause?

 

 

 

Moderator edit: subject for clarity

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‎06-17-2021 04:13

‎06-17-2021 04:13

Hello @Walker1975. Welcome to the community forums!

 

Thank you for the detailed information and for the troubleshooting steps you've tried. At this time, I was able to see that you have reached out to our Support Team and they have provided assistance and information according to your question. I also noticed that they were able to review your options and they have informed about it. 

 

If you still have questions or inquiries about the outcome of your case, I recommend replying back to them and they will be glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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