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Charge 3 is unresponsive

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‎06-27-2023 07:52 - last edited on ‎06-27-2023 09:51 by Fitbit Moderator

‎06-27-2023 07:52 - last edited on ‎06-27-2023 09:51 by Fitbit Moderator

Yesterday the watch started buzzing and the main screen kept bouncing in and out with other screens. I put it on the charger. The screen was black with just a smiley face showing. This AM it was completely black. HELP!


Moderator Edit: Clarified subject

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‎06-27-2023 09:53

‎06-27-2023 09:53

Hi there, @PatFryerDwyer. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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