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Charge 3 lines on screen

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‎06-22-2020 11:15 - last edited on ‎09-16-2020 09:46 by Fitbit Moderator

‎06-22-2020 11:15 - last edited on ‎09-16-2020 09:46 by Fitbit Moderator

A couple weeks ago a black line appeared across the center of my screen, I thought it was just a glitch and would fix with the next update. Now some more lines have appeared at the top. Have tried resetting and restarting both my Fitbit and Phone nothing has gotten rid of this. I had bougth my Fitbit from Amazon.co.uk so I am unsure what to do for returns or customer service. Thank you.

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‎06-22-2020 11:44

‎06-22-2020 11:44

@KazzyWazzy8 Since you've already tried troubleshooting the device, you should reach out to Customer Support.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-22-2020 11:44

‎06-22-2020 11:44

@KazzyWazzy8 Since you've already tried troubleshooting the device, you should reach out to Customer Support.  Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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