help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 lines on the display and it won't sync or keep the time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-01-2021 06:12 - last edited on ‎09-01-2021 07:01 by Fitbit Moderator

‎09-01-2021 06:12 - last edited on ‎09-01-2021 07:01 by Fitbit Moderator

Won’t sync won’t keep time have had two that had line issues. Not worth it. 

 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎09-01-2021 07:06 - last edited on ‎02-21-2024 07:16 by Fitbit Moderator

‎09-01-2021 07:06 - last edited on ‎02-21-2024 07:16 by Fitbit Moderator

Hello @Ajbost. It's great to see you around. 

I'm sorry for any inconvenience caused and thank you for the information. Since your tracker is not syncing, the time on your Charge 3 will be wrong; nevertheless, I noticed that you have received assistance for the syncing inconvenience in this thread. In this case, I'd recommend replying directly there if you still need assistance. 

Regarding the display issue, please visit this thread for tips and suggestions on how to resolve screen inconveniences. If the issue persists, please contact our Support Team for further assistance. Note that you can contact them through chat or over the phone, but phone wait times have been longer than normal. Click here to get connected. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes