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Charge 3 not receiving notifications

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‎01-07-2020 11:37 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-07-2020 11:37 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

So after a week of messing about, I somehow managed to get my texts and calls on to my tracker. However, after just 2 days it’s stopped! There have been no app updates and no iPhone updates for me so what is going on? Really not happy about this.

 

 

Moderator edit: subject for clarity

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‎01-08-2020 04:08

‎01-08-2020 04:08

It's great to see you here, @NicJB.

 

I understand how are you feeling. If your tracker isn't receiving notifications, I recommend taking a look at the help article: Why are notifications delayed or missing? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-08-2020 05:15

In response to AlejandraFitbit

‎01-08-2020 05:15

Same here I’ve read the articles but when my Charge 3 shows up in Bluetooth settings there is no information circle(the circle with an i in it)  . Also can the Charge 3 be on Bluetooth to both my iPad and iPhone at the same time. I see nothing about that anywhere

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