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Charge 3 not receiving notifications

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‎01-24-2020 06:19 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-24-2020 06:19 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

I'm highly disappointed. I've had this watch less than 6 months and I've had already one replacement and my notifications and vibrations are not coming through to my watch. I contacted customer service and they just told me that the developer is working out the Kinks and did not have a timeline for when this will be fixed this watch is a waste of money

 

 

Moderator edit: updated subject for clarity

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‎01-25-2020 06:12

‎01-25-2020 06:12

Hi there @Storres84, welcome to the Community Forums. I am sorry to hear that you are going through this situation. I appreciate your feedback for the Fitbit Charge 3.

 

As our Support Team informed you, we’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


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