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Charge 3 not synching

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Healthfocus

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Charge 3 not synching

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

36482 1904 6092

Welcome to the Fitbit Community, @Healthfocus. I´m sorry to hear your Charge 3 is not syncing.

Please check help article: Why won't my Fitbit device sync?

I hope this information helps.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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AndreaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

36482 1904 6092

Welcome to the Fitbit Community, @Healthfocus. I´m sorry to hear your Charge 3 is not syncing.

Please check help article: Why won't my Fitbit device sync?

I hope this information helps.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

Best Answer

willjoe

411 4 74

If your device doesn't sync:
Force quit the Fitbit app on your phone. For instructions, see the Apple help article or Android (Google) help article.
On your phone, go to Settings. Bluetooth and turn Bluetooth off and back on.
Open the Fitbit app and try to sync your device.
If your device doesn't sync, restart it.

Regards,

Will

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