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Charge 3 not working. Display gone and constantly vibrating

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As per the threads I have the same issue. Blank screen but was still connected to the app. Did the resets. Got the smile face but then straight back to blank screen. Then began vibrating intermittently and showing 4500000 steps a day. Now the screen is blank and when I connect the charger and try a restart it just vibrates constantly. No images on screen or changes.

 I removed the device from the app and tried to resync it. Now the app cant find the device to add.

 

Not sure where to go from here!

 

 

Moderator edit: format and label. 

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Welcome to the Fitbit Community, @Noddie21. Thank you for letting us know that you did the resets and that now you're not able to add your Charge 3 to your Fitbit account.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the  forums.

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