Charge 3 screen is blurry

[eturton17]

I have tried to restart my Fitbit numerous times and the screen is very blurry, I can't even make out the time on the screen - had it less than a year. Very disappointed. Anyone had the same issue and can help?

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community, @eturton17.

I am sorry to hear about your disappointment and appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else. 🙂

[TenaciousDee]

Got my for my birthday last year. Same thing happened to mine. Tried their fix and still messed up. 

[TenaciousDee]

Did you get your problem resolved? Same thing happened to mine

[SunsetRunner]

I have the same problem. My fitbit is out of warranty period so it cannot be replaced. Has anyone managed to solve the problem with the fuzzy screen please?

[Trimsy]

Hi naidoo 

Did you find a solution? I’m having the same problem and also out of warranty. Thanks 

[TenaciousDee]

Mine was out of warranty but Fitbit offered to send me another one or chose
another style for 50% off
I got the Ionic for 50%

[SunsetRunner]

Hello. Sorry I didn't. After a while, the screen went completely blank even
though the fitbit was still working. I was very disappointed that a product
that costs so much has no option to fix.

Moderator Edit: Personal info removed

[SunsetRunner]

They did not offer me this option - simply said that it's out of warranty -
no apology or option



Kas Naidoo

Moderator Edit: Personal info removed

[Trimsy]

That’s awesome thank you. I’ll give that a try!

Sent from my iPhone

[Trimsy]

Thanks. That’s where I’m at now. Tried to restart like they recommend. Took forever and now it’s off, it won’t come back on 😩 very disappointed.

Sent from my iPhone

[Trimsy]

Mmnn! Simply not good enough! Thanks for your input.

Sent from my iPhone