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Charge 3 screen too dim

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‎03-26-2019 12:23 - last edited on ‎03-27-2019 06:16 by Moderator Alum

‎03-26-2019 12:23 - last edited on ‎03-27-2019 06:16 by Moderator Alum

My Charge 3 screen is excessively dim, even with a full charge.  I've tried restarting it with no result. It will occasionally come on bright but after a few seconds it's dim again and I can't get it back. This is indoors and is still difficult to read. Outside with any amount of sunlight, it's impossible to read.

 

 

Moderator edit: subject for clarity

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541 REPLIES 541

‎02-04-2021 16:13

In response to Lotty123

‎02-04-2021 16:13

I’m in Australia and we have consumer protection laws about a product being fit for purpose – so if you cant see a watch its not fit for purpose. As a result fitbit replaced my watch about a year ago but as expected the replacement watch is now ‘invisible’ when outside. Useless.

Sent from Mail for Windows 10
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‎02-05-2021 10:50 - edited ‎09-29-2023 05:29

‎02-05-2021 10:50 - edited ‎09-29-2023 05:29

Hi everyone. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

At this moment, the limits of what we can do for you here on the public community forums have been reached. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

This thread is now closed. If you have a different problem, find a similar thread or post it in a new thread.

Maria | Community Moderator, Fitbit


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