help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 screen went blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2020 15:17 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-22-2020 15:17 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

I have had my Charge 3 since May and the screen has suddenly gone blank. It still syncs with the app and still registers steps, etc, but the screen will not come on. I have tried all the suggestions and sometimes it will work but the next day it’s blank again. Fed up with this as nothing seems to work.

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-23-2020 03:13

‎01-23-2020 03:13

Welcome to the Community, @Billy50.

 

Thanks for troubleshooting this display issue. If your tracker's display is getting blank, I recommend taking a look at this post and make sure you have followed the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer