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Charge 3 setup issues

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‎04-15-2020 02:50 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-15-2020 02:50 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

My replacement Charge 3 has stopped pairing, syncing all data gone and this is what happened to my original 3. This has been the worst Fitbit ever and I can't help wondering if it isn't a ploy to get you to buy the Charge 4. I never had a problem with the Charge 2 but this is supposed to be Charge 3 advanced and I find it anything but!

 

 

Moderator edit: subject for clarity

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‎04-22-2020 07:54

‎04-22-2020 07:54

It's great to see you around, @Alisonroberts.

 

I am sorry for the delay in response and understand how are you feeling. Can you please tell me if you continue to experience these issues your Charge 3? Is it now syncing properly?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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