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Charge 3 setup issues

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‎05-21-2020 12:53 - last edited on ‎10-09-2020 10:58 by Moderator Alum

‎05-21-2020 12:53 - last edited on ‎10-09-2020 10:58 by Moderator Alum

Okay, I'd ask customer service but don't have or want Twitter account. Woke up this am watch battery was 17%, charged it for 4 hours. When I removed it from the charger and pressed the side button, nothing happened. So I synced it and tried to resync but it is asking for a 4 digit code. I have no idea where to find this. HELP!

 

 

Moderator Edit: Clarified subject

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‎10-09-2020 11:00 - last edited yesterday by Fitbit Moderator

‎10-09-2020 11:00 - last edited yesterday by Fitbit Moderator

Welcome to the Community, @Banes.

If you are receiving a message to enter the 4 digit code, it means your tracker isn't paired. You can setup your unit by following the instructions provided in the help article: How do I set up my Fitbit device?.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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