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Charge 3 steps count inaccurate

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‎05-23-2020 04:41 - last edited on ‎09-16-2020 19:47 by

‎05-23-2020 04:41 - last edited on ‎09-16-2020 19:47 by

Woke up to supposedly doing 20,000 steps in the first 17 mins after midnight. How do I fix my Fitbit without losing my friends and data? 

 

 

Moderator Edit: Clarified subject

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‎09-14-2020 11:27 - last edited on ‎06-30-2025 07:24 by Fitbit Moderator

‎09-14-2020 11:27 - last edited on ‎06-30-2025 07:24 by Fitbit Moderator

Welcome to the Community, @TBots.

Are you checking if your tracker is resetting at midnight? Are you still experiencing this problem? If you are, you can delete those extra steps by following the instructions in the article: .

Also, to avoid this you can restart the device by following the steps in the article: How do I restart my Fitbit device?.

I hope to hear from you soon and let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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