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Charge 3 won’t charge or reset

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‎07-30-2020 21:29 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-30-2020 21:29 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

Won’t charge anymore, couldn’t reset it. Tried back on the charger after 3 days of being dead, charged to 100% I left it on the charger now it’s down to 82%. Can’t reset it, and it doesn’t want to charge again. How do I fix this? 

 

 

Moderator edit: subject for clarity

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‎08-02-2020 18:35 - edited ‎08-02-2020 18:37

‎08-02-2020 18:35 - edited ‎08-02-2020 18:37

Welcome to the Fitbit Community, @jbbanff.

 

I am sorry to hear your Charge 3 tracker won't charge or reset. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. If your tracker is not charging, please follow the complete troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging? In this help article you can also confirm the steps to restart the device. 

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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