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Charge 3 won't respond

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‎01-17-2020 07:24 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-17-2020 07:24 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

Hi, 

My fitbit wont turn on...screen is black ...no lights. Wont respond. 

Please help! 

 

 

Moderator edit: updated subject for clarity

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‎01-18-2020 07:13 - edited ‎05-23-2025 06:06

‎01-18-2020 07:13 - edited ‎05-23-2025 06:06

Hello there @Mangolove, welcome to the Community Forums. Thanks for the details provided about your Charge 3's behavior.

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case.

Let me know if there's anything else I may do to assist you in the meantime. 😉

Maria | Community Moderator, Fitbit


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