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Charge 3 won't sync

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‎04-22-2020 13:56 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

‎04-22-2020 13:56 - last edited on ‎09-17-2020 12:06 by Fitbit Moderator

The battery on my charge 3 died and once I charged it up it has the wrong date and time.  Not sure how to get it to sync since I cannot find a button to manually force it to sync.  Any ideas?  Thanks!

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‎04-22-2020 16:18

‎04-22-2020 16:18

When you open the app, it will try and sync. 

Or put your finger on the dashboard and pull down. 

Or go to account. Tap your tracker, then tap Sync Now. 

Your time should get straightened out. 

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