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Charge 3 won't sync

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‎05-25-2020 09:13 - last edited on ‎09-16-2020 19:47 by

‎05-25-2020 09:13 - last edited on ‎09-16-2020 19:47 by

Was so excited to see an update this morning, hope that would be the fix to my very recent Fitbit woes. Things have now gotten worse. It stopped syncing 2 days ago and today, after the update, it has stopped working. My last Fitbit lasted 3 years and my Charge 3 was an upgrade. So disappointed. Sigh, do I get a replacement Fitbit?

 

 

Moderator Edit: Clarified subject

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‎09-14-2020 11:29 - last edited on ‎06-30-2025 07:48 by Fitbit Moderator

‎09-14-2020 11:29 - last edited on ‎06-30-2025 07:48 by Fitbit Moderator

It's great to see you around, @H0ward67.

I understand how are you feeling. If your tracker isn't connecting with your phone, I recommend taking a look at the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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