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Charge 3 won't turn on

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‎05-11-2020 02:30 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

‎05-11-2020 02:30 - last edited on ‎09-17-2020 09:35 by Fitbit Moderator

My Charge 3 synced this morning at 0600, half an hour later it would not work at all, no display. It was also very hot. I left it to cool down and then popped it on charge ... still nothing. Not even a vibrate when pressing the button on side. Any advice please.

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 07:02 - last edited on ‎05-13-2025 04:21 by Fitbit Moderator

‎08-07-2020 07:02 - last edited on ‎05-13-2025 04:21 by Fitbit Moderator

It's great to see you around, @Sally1426.

Thanks for troubleshooting this turning on issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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