help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 requiring put 4 numeral password

‎04-22-2024 19:02 - last edited on ‎04-25-2024 10:48 by Fitbit Moderator

‎04-22-2024 19:02 - last edited on ‎04-25-2024 10:48 by Fitbit Moderator

  My charge 3 all of a sudden is it requiring me to put in a 4numeral password in order to change screens! What has happened and how does this get remedied?  I can't get the weather or do anything else.   Please help.

Regards,

Lynn Driggers

 

Moderator edit: clarified subject.

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-23-2024 14:11

‎04-23-2024 14:11

I have charge 3 too but It doesn't work even though I charged it 

Best Answer
0 Votes

‎04-25-2024 10:46

In response to ibtihelzelmati0

‎04-25-2024 10:46

Hi @LynnWD @ibtihelzelmati0 

Welcome to the community forums. 

Thank you for taking the time to share the inquiry regarding the Versa 3.

I'm not sure if you are still having difficulties with that 4 numeral password. Seems like this need to be set up. See this help article.

@ibtihelzelmati0, if your tracker is not turning on, probably is regarding to the battery. Check it up please: Why isn't my Fitbit device's battery charging?

Best Answer
0 Votes