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Charge 4 Check for Update Freezes

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‎02-11-2024 17:10

‎02-11-2024 17:10

Each time I try to check for an update for the Charge 4 software (or firmware) in the IOS app, the Fitbit logo animation loops and nothing happens, even if leaving it alone for an hour. Updating app and restarting phone has not helped. 

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‎02-13-2024 10:02

‎02-13-2024 10:02

Hi @LawofCanons. Welcome to the community forums.

Thank you for sharing the inquiry regarding the update on your Charge 4. Sorry to know the difficulty. 

Please, confirm that you are using the latest version of the Fitbit app. Here you can find info regarding the app.

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