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Charge 4 battery is draining quickly

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‎11-08-2022 10:56 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-08-2022 10:56 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

My Fitbit Charge 4 will not stay charged.  I charge it to 100% and then it dies in a few hours.  Anyone else have this problem and know how to fix it.  It is not that old!

 

Moderator Edit: Clarified subject

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‎11-11-2022 02:58 - edited ‎06-01-2023 14:43

‎11-11-2022 02:58 - edited ‎06-01-2023 14:43

Hi there, @THDM. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your new Versa 3. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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