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Charge 4 battery is draining quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-30-2022 07:47 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎11-30-2022 07:47 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

My device is less than a year old. Please advise the possible reasons and solutions for the same. 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎12-02-2022 09:44 - edited ‎03-09-2024 05:15

‎12-02-2022 09:44 - edited ‎03-09-2024 05:15

Hi there, @AshishS. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 4.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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Best Answer

‎12-02-2022 18:13

‎12-02-2022 18:13

Mine is only a month old and I had it fully charged this morning. It’s now dead at 9pm!!

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‎12-02-2022 19:57

‎12-02-2022 19:57

This happening to me too this week since they fixed the display bug. Now only last about two days and dies. 

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‎12-03-2022 17:50

In response to MarreFitbit

‎12-03-2022 17:50

Thank you for responding here. Yes your team has reached out and told me as my watch is 12 months and some days old, so basis your policy Fitbit can’t do anything. I can’t even get it repaired. I am not sure what to do with a watch with can’t even stand for 2 hrs. As a leading global company Fitbit should think about the bitter experience they are leaving behind with their customers. If I would have known it’s a use and throw product, I would have never put my money on this. 

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