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Charge 4 hbm off

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‎09-29-2022 09:30 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-29-2022 09:30 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

Charge 4 has been fine up until yesterday, was out on my normal walk and looked down and my heart beat was 162 from walking. I walk everyday now and have paid attention to my hbm and it's never gotten anywhere that high. So I sit down and within a min it dropped to 95 bpm, what the heck

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‎10-18-2022 14:42

‎10-18-2022 14:42

Hi there @Pbnjtime3018. Welcome to Community Forums.

 

I appreciate the information shared. I'd recommend you follow these steps to restart your device.

 

If the issue persists please contact our Support Team.

 

Hope this helps.

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