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Charge 4 screen won't activate when moving arm

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Screen will not activate with twist of wrist

 

Moderator Edit: Clarified subject

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Hold in side button a few seconds;  scroll down to 'Screen Wake'; tap to toggle on (or off).

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Tried holding button and scrolling down “screen wake” unable to change to “on”. Also cannot change “dnd” setting

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Hi, @Percam Try to "reboot" your Charge 4, this video demonstrates the process in the second part. Then repeat the steps advised by @JohnnyRow.

If this fails swipe left from the clock face to settings then up to "sleep mode", toggle to off, Post here again to let us know how you get on.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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Thanks 👍

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yea, got affected too.

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Try disabling "Sleep".  This worked for me.  I could then change the "Screen Wake" option.

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Gr4ndp4

                       Thanks, I wondered why my Screen wouldn't activate with twist of wrist either. All solved now

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