01-10-2022
08:08
- last edited on
12-14-2022
15:58
by
MatthewFitbit
01-10-2022
08:08
- last edited on
12-14-2022
15:58
by
MatthewFitbit
My Fitbit Charge 4 device is no longer giving me notifications on my watch of my fitness targets and reminders. It’s always been iffy with text notifications and call alerts on my iPhone. I’ve tried rebooting, re pairing the Bluetooth connection. So disappointed with this device.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
01-11-2022 02:44
01-11-2022 02:44
Thanks for your reply and help. I have finally got it working by doing a complete reset of the device, reinstalled the app, re paired with Bluetooth etc. I hope this will last!
01-10-2022 15:16
01-10-2022 15:16
Hi there, @KarenB4. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 4 before posting here.
May I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. Also, make sure the Show Previews is set to Always or When Unlocked for your preferred apps under your phone's settings > Notifications.
If the issue persists after double checking the above settings, give a try to the following:
Hope this helps.
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01-11-2022 02:44
01-11-2022 02:44
Thanks for your reply and help. I have finally got it working by doing a complete reset of the device, reinstalled the app, re paired with Bluetooth etc. I hope this will last!
01-11-2022 03:32 - edited 01-11-2022 03:32
01-11-2022 03:32 - edited 01-11-2022 03:32
@KarenB4 Awesome! I'm glad to hear you managed to solve the issue.
I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.
Happy stepping!
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01-11-2022 12:41
01-11-2022 12:41
Notifications do not work on my THIRD charge 4 (multiple returns), just like the previous 2 charge 4.
Checked settings, Updated firmware, reset multiple times. Nothing. I am telling everyone not to buy this crappy fitness tracker. I loved fitbit for years but this one is truly awful.