Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge HR Not Turning on Unless Plugged In

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

My Charge HR will not turn on unless it is plugged in to charge. 

 

The battery shows as full when plugged in and I have tried the reset method (holding button until version number comes up and disconnecting) numerous times.

 

I have unsynced it from my phone in an effort to get it to work and can't even resync it. I get got the stage where the Fitbit displays four number and I type them into my phone but it will not sync after that. 

 

The Fitbit won't even turn on if not plugged in. I have also tried restarting my phone. I have just updated my Fitbit Charge HR and now this is occurring.

 

Any help or ideas would be greatly appreciated 😁 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

That tracker has been out of production for over 3 years now. The battery is likely shot.

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

That tracker has been out of production for over 3 years now. The battery is likely shot.

Best Answer
0 Votes