02-20-2020
13:39
- last edited on
09-06-2020
19:41
by
MatthewFitbit
02-20-2020
13:39
- last edited on
09-06-2020
19:41
by
MatthewFitbit
My Charge HR will not turn on unless it is plugged in to charge.
The battery shows as full when plugged in and I have tried the reset method (holding button until version number comes up and disconnecting) numerous times.
I have unsynced it from my phone in an effort to get it to work and can't even resync it. I get got the stage where the Fitbit displays four number and I type them into my phone but it will not sync after that.
The Fitbit won't even turn on if not plugged in. I have also tried restarting my phone. I have just updated my Fitbit Charge HR and now this is occurring.
Any help or ideas would be greatly appreciated 😁
Answered! Go to the Best Answer.
03-07-2020 13:18
03-07-2020 13:18
That tracker has been out of production for over 3 years now. The battery is likely shot.
03-07-2020 13:18
03-07-2020 13:18
That tracker has been out of production for over 3 years now. The battery is likely shot.