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Charge HR blank screen

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‎05-21-2025 19:07 - last edited on ‎05-22-2025 11:02 by Fitbit Moderator

‎05-21-2025 19:07 - last edited on ‎05-22-2025 11:02 by Fitbit Moderator

Got my old charge hr out today. Hooked it up to the iOS app. Shows synced and 100% battery. But no screen. Pressing the button for a lengthy time shows either a hatched battery or a battery with an !

 

Moderator Edit: Formatting.

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‎05-22-2025 11:19

‎05-22-2025 11:19

Hi @Stephencday    Rechargeable batteries, like those in a Fitbit, have a lifespan.  They can even degrade in storage.  A battery with an exclamation point is the symbol for a critically low battery.  That battery is about 10 years old and can’t hold a charge.  Please dispose of it as e-waste by your local rules.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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1 REPLY 1

‎05-22-2025 11:19

‎05-22-2025 11:19

Hi @Stephencday    Rechargeable batteries, like those in a Fitbit, have a lifespan.  They can even degrade in storage.  A battery with an exclamation point is the symbol for a critically low battery.  That battery is about 10 years old and can’t hold a charge.  Please dispose of it as e-waste by your local rules.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer