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Copied yesterday's data

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‎01-08-2016 23:11 - last edited on ‎09-06-2020 20:42 by Fitbit Moderator

‎01-08-2016 23:11 - last edited on ‎09-06-2020 20:42 by Fitbit Moderator

I synced my Charge HR just after midnight and for some reason it copied my steps, floors and calories burned from yesterday and added them onto today... So it's 12:15am and it thinks I've already logged 8600 steps!

 

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Has anyone had this happen before? Is there a way to fix it?

 

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4 REPLIES 4

‎01-09-2016 04:37

‎01-09-2016 04:37

Welcome to the Fitbit Community @calyma! I have to say that this is an odd tracker's behavior. However, I've seen it before. If your tracker carried with previous day data, you can definitely try restarting your tracker. This will make sure that everything is correct with it, but it won't delete any of that information. If you wan't to start over, you can manually log the "Driving" activity.

 

I hope this helps. Let me know the outcome.

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‎01-09-2016 07:50

In response to SunsetRunner

‎01-09-2016 07:50

didn't work.

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‎03-03-2017 05:25

‎03-03-2017 05:25

This exact same thing just happened to me with my Fitbit Alta. I synced it just after midnight and all the previous day's data copied into today.

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‎02-22-2020 08:19

In response to SunsetRunner

‎02-22-2020 08:19

Did this to me too. Now saying no device found when I try to synch.

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