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Dashboard

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‎04-01-2022 06:39 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎04-01-2022 06:39 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

Can someone tell me why my dashboard ends at 17 March.This is the day I connected my current Charge 4. My dashboard tells me “no devices connected”. How do I activate my dashboard?

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‎04-01-2022 07:50

‎04-01-2022 07:50

It sounds like maybe you created a new Fitbit account with a different email for your new Charge 4.  If so. what you should have done, and might still want to do is

log into your old account with previous email and Add a Device to that account.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-02-2022 06:47

In response to JohnnyRow

‎04-02-2022 06:47

Thanks Jonny. That makes sense although I have been using the same email address and account for 2 years

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