Data shows up backwards on device

[Desir69]

My date shows up backwards on screen, how do I resolve this 

[Odyssey13]

Hi @Desir69  the date is shown as month, day, year - which is how it's done in the USA. There is no way to alter this.

[Desir69]

What I mean is the data appears turned around backwards, like a mirror image

[Odyssey13]

@Desir69you sure do need support!

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[LZeeW · Accepted solution]

@Desir69   I found an older post from someone who had the same problem.  A moderator recommended restarting the Charge 2.  The OP wrote that just restarting it didn't work, but they restarted their Charge 2, then changed the clock face and that worked.

Place your Charge 2 in its charger, plugged in for charging.  Then hold the button for about four seconds until it restarts.  To change the clock face, tap on your device/battery icon in the upper left of your app, then your Charge 2 tile.  You should see the option to change the clock face there.

[Desir69]

Thank you for the info, I will definitely try it

[Desir69]

LzeeW gave ne the answer I needed, it worked!! Thank you for the info
anyway