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Device not found

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‎05-15-2020 05:02 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-15-2020 05:02 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

After IOS 13.4.1 my Charger2 can't be found when I initiate syncing. I've tried shutting phone off, turning bluetooth off and back on, deleting the Fitbit app and reinstalling. Anyone else havivg this issue and were able to fix it?

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‎05-15-2020 05:04

‎05-15-2020 05:04

This does seem to be a known issue. Have a look at the following thread where Fitbit are posting updates and suggestions:

 

https://community.fitbit.com/t5/iOS-App/Issues-syncing-after-updating-to-13-4-1/td-p/4240953

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1 REPLY 1

‎05-15-2020 05:04

‎05-15-2020 05:04

This does seem to be a known issue. Have a look at the following thread where Fitbit are posting updates and suggestions:

 

https://community.fitbit.com/t5/iOS-App/Issues-syncing-after-updating-to-13-4-1/td-p/4240953

Best Answer