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Does the Charge 4 button require long nails?

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‎03-25-2021 21:34 - last edited on ‎12-14-2022 16:09 by Fitbit Moderator

‎03-25-2021 21:34 - last edited on ‎12-14-2022 16:09 by Fitbit Moderator

I purchased a Fitbit Charge 4 and pressing the physical button on the side worked for a while until I cut my nails. After that, I can never press the button. I tried my best to dig my finger in the button area but it still won't press and now I can't navigate properly. I'm not sure if my device is defective or if the Charge 4 is designed to be used with longer nails which is pretty silly!

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2 REPLIES 2

‎03-25-2021 23:14

‎03-25-2021 23:14

The button is touch sensitive you do

not need to dig your nails into it - a light press with your finger tip is sufficient. 

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‎04-27-2022 19:36

In response to Severuss

‎04-27-2022 19:36

@Severuss @MLTBuderim Nice to see you both here. Thank you for sharing your experiences. 

 

@Reaper6 , A warm welcome to the Community! Thank you for your message. 


As stated by our friends above, you don't need either long or short nails to use the Charge 4. 

For better results we recommend to use  button with dry fingers. 

 

Hope this helps you further. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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