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Erasing Charge 2 data

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‎05-10-2022 17:57 - last edited on ‎05-11-2022 10:21 by Fitbit Moderator

‎05-10-2022 17:57 - last edited on ‎05-11-2022 10:21 by Fitbit Moderator

How do I erase the data from a Charge 2?

 

 

Moderator edit: updated subject for clarity. 

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‎05-11-2022 01:21

‎05-11-2022 01:21

Some of the fitbit models have a factory reset function to do this but it's not available for the Charge 2. This should not be an issue though as all your personal data is held on the Fitbit servers rather than on the tracker and if the fitbit is linked to another account, what data there is on the device is cleared. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

 

 

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1 REPLY 1

‎05-11-2022 01:21

‎05-11-2022 01:21

Some of the fitbit models have a factory reset function to do this but it's not available for the Charge 2. This should not be an issue though as all your personal data is held on the Fitbit servers rather than on the tracker and if the fitbit is linked to another account, what data there is on the device is cleared. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

 

 

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