help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

FitBit Charge 4 Won't Charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-06-2022 16:30 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎12-06-2022 16:30 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

Be aware of the short life span of the FitBit battery, eighteen to twenty months.  They never tell you this.  It cannot be replaced and you are forced to buy another one.   At least get insurance if you want replacement.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-08-2022 13:53

‎12-08-2022 13:53

Hi there @EvangeliaD. Welcome to Community Forums.

 

I understand how you feel about that situation and thank you for reaching out to the Community. 

 

Remember each device wears differently based on the use of the device including the battery. I'd recommend you check these articles, Can I extend my Fitbit device's battery life? and Why isn't my Fitbit device's battery Charging?.

 

Hope this helps.

Best Answer
0 Votes