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Fitbit 3 won’t hold charge

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‎07-13-2020 15:44 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

‎07-13-2020 15:44 - last edited on ‎09-16-2020 08:37 by Fitbit Moderator

I got my Fitbit for Christmas 2019. Over the past couple weeks I’ve been having to charge it more and more, to now where I can’t get through a full day without having to charge it.  I’ve done all the suggested things - cleaned contacts, tried different USB and transformer plugs to no avail.  Love my Fitbit but very disappointed in this one

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‎07-13-2020 15:59

‎07-13-2020 15:59

Hi @Kerbear1  Reach out to customer support. 


USA: call (877)623-4997 between the hours of 4 am-8 pm PST Mon-Fri, and 6 am-5 pm PST on weekends.
UK: call 0800 069 8505. 9:00 am - 6:00 pm
INDIA: call 000 800 050 1057 Monday - Friday 10 am - 9 pm
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1

Stepping in the U.S.A. since September 2013. Android 14

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