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Fitbit 4

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‎07-28-2022 12:46 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

‎07-28-2022 12:46 - last edited on ‎12-14-2022 14:04 by Fitbit Moderator

Device has disinterested. 

I have a Device.  I have several straps. The plastic bit on the device has disintegrated and so it won't attach to the strap. 

I've LOVED what fitbit has done for my step count, but I feel there's NO customer service for a product that isn't cheap. 

Can anyone suggest something that isn't "sellotape it to your wrist " before I buy a similar product that has a has some level of customer service?

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‎07-28-2022 12:50

‎07-28-2022 12:50

Hi @Hackedoff332  as long as the pebble part still works, you can get a wrap around band that encompasses it and has worked well for others. Amazon is where they purchased it.

Stepping in the U.S.A. since September 2013. Android 14

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