Went to check what my goal settings are within the phone app. I know I have 7 miles as my goal and the dashboard show that correctly. However, in the settings, where one sets goals, it shows 4.4, which is the kilometer equivalent of 7 miles. However, it is labeled as miles. So, I changed the 4.4 to 7 and then on the dashboard is shows that I am still lacking miles for the day, even though prior to changing the setting, it showed I was over 7 miles (it now thinks I need over 11 miles, even though it shows 7 miles as my goal on the dashboard. I tried twice the chat feature. They tried to be helpful, but they don't understand that it is a programming error - a simple one, that someone needs to look at.
I will try calling tomorrow, but somehow, I believe I will still not be able to get anyone to understand the issue, which I guess I really can't hold against them. They can't know everything. Just posting here because I am tired and frustrated right now.
Moderator Edit: Clarified subject
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
