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Fitbit Charge 2 Is Losing Sleep Data

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‎11-14-2022 11:00 - last edited on ‎12-21-2022 13:34 by Moderator Alum

‎11-14-2022 11:00 - last edited on ‎12-21-2022 13:34 by Moderator Alum

I have noticed that the fitbit app seems to lose sleep data every now and then, often after a few days a sync (the sleep data had been there before).

For example, on Saturday and Sunday, I saw a proper analysis of my sleep of those nights (the fitbit app was recording the data correctly).  However, today, all I see if the basic sleep details and message for those days.

This seems to be happening more the last month or so than previously, and suggests that it is a software update issue.

I am running fit v22.22.58.0 on a Samsung tab A(2020 version) with the latest firmware.  All my android apps are up to date too.
 
 
Moderator Edit: Clarified subject
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‎12-21-2022 13:36

‎12-21-2022 13:36

Hi there @Gdeconto, it's good to have you in the Community.

 

I appreciate the information shared. I'd recommend you check these articles, How do I track heart rate with my Fitbit device?, How do I track my sleep with my Fitbit device? and What factors can affect my heart rate reading on my Fitbit device?.

 

I'll be around.

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