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Fitbit Charge 3 Screen not working - can't get pairing code

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‎05-13-2022 18:56

‎05-13-2022 18:56

I cant get the device to pair as the screen is not working. I have tried all the steps provided to reset the device (holding down the button for 8 secs but the stated smiley face doesn't appear). Other suggestions are to change the clock face within the app however without being able to pair the device in the app this is not possible! The device is fully charged and recognised but without the pairing code to enter into the app there is nothing I can do which is very frustrating!

Is there a set 4 digit pairing code for these watches? or an option for the pairing code to be sent via email?  

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‎05-14-2022 00:36

‎05-14-2022 00:36

I have the exact same problem. I had A charge 2 that did exactly the same thing. 2 deices in 5 years, won't be buying another FB product. I found all the interfaces too cumbersome.

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